Locate Tickets
811 locate ticket tracking for underground crews
Drilling on an expired locate ticket is a fine at best and a cut line at worst. FiberLytic keeps every ticket in one list and warns you before one runs out.
Import the report you already download
Upload the ticket report from your 811 center as a CSV or Excel file. The import is built around the Tennessee 811 format. Importing again updates the tickets you already have instead of creating duplicates, and keeps your notes and status.
You can also add a ticket by hand.
Status is worked out for you
Every ticket shows as Active, Update Soon or Expired, based on its update-by and good-until dates. Filter by status to see what needs attention today.
Alerts before a ticket expires
FiberLytic sends an SMS three days before a ticket expires, one day before, and on the day it expires. Each alert goes out once, so nobody learns to ignore them.
A table you can shape
Show, hide, reorder and sort columns such as ticket number, street, county, work date, update-by, good-until, excavator and work done for. Export the list whenever you need it.
Shared with your prime
Tickets are matched to your connected prime contractors through the "work done for" field, so the prime can see the locates for its own work without asking.